WhatsApp Bulk Messages
Both the WhatsApp Business App and the WhatsApp API offer mass texting. However, owing to the app’s limit of 256 contacts per bulk message, WhatsApp App is not a feasible alternative for medium or big organisations. If you are a SME or corporation wishing to send a WhatsApp bulk message, the best option is to use the WhatsApp API.
WhatsApp Bulk Message: SMEs & Enterprises Whatsapp API allows you to send a WhatsApp bulk message to a much broader audience without being limited to 256 contacts. It also has sophisticated capabilities like multi-user capability and WhatsApp bulk message scheduling.
To send a WhatsApp bulk message through the WhatsApp API, businesses must utilise a Message Template. Non-transactional content may be included in WhatsApp bulk messages. They must, however, follow WhatsApp’s Business & Commerce rules. Violations of WhatsApp policies may have an impact on your ability to send messages.
The first step in sending a WhatsApp bulk message is to import a contact list into the platform. Here’s how:
- Navigate to the Contacts Module. Then, in the Add Contact button, click on the dropdown symbol.
- Import Contacts should be selected.
- If you don't have a CSV file, you may download one here.
- Fill up the CSV file containing Contacts information.
- Upload the CSV file.
